Nancy Martinelli of Grosse Ile, Mich., was at
a meeting when her friends' seven-month-old baby began to cry. Not wanted to interrupt
the meeting, the mother left the room with her baby but quickly ran back inside
saying her baby was not breathing and she needed a phone to call 9-1-1. While
other people began looking for a phone, Martinelli ran out to her 2005 Cadillac
SRX to push the OnStar button.
Advisor Bolivar Caupusano answered the frantic call but before he contacted emergency
services, Martinelli was told helped had been reached through a landline phone
and an ambulance was on the way. Martinelli thanked Caupusano for his assistance
and went to wait for the ambulance to arrive.
she was walking away, she heard a voice calling her name from inside the SRX.
Caupusano contacted emergency services to ensure they were on the way and learned
the ambulance was having difficulty finding the location. Caupusano was calling
back to Martinelli to see if she was at the same location as the baby so he could
give the SRX location to the ambulance. Since she was with the baby, Caupusano
gave the exact location of the vehicle to emergency services.
baby's parents have since learned their baby had a food allergy reaction. Both
they and Martinelli were impressed with OnStar and Caupusano.
OnStar advisor went beyond the call of duty by calling me back in my vehicle,"