General
Motors is offering a toll-free text telephone (TTY) help line through its OnStar
subsidiary and an industry-exclusive Sit-N-Lift seat on its new GM crossover sport
vans. The announcement coincides with the 14th anniversary of the Americans with
Disabilities Act (ADA) on July 26. The Act's accessibility guidelines (ADAAG)
have been rewritten and signed in commemoration of the anniversary.
OnStar's real-time, 24/7 TTY phone line GM's
OnStar will offer a TTY help line for subscribers who are deaf, hard of hearing,
or speech impaired (and other TTY users). The
toll-free TTY phone number, 1-877-248-2080, enables direct communication between
TTY users and the OnStar call center through a text telephone device that plugs
into a landline or cell phone. OnStar
subscribers can directly contact an OnStar advisor using a TTY device from outside
the vehicle for stolen vehicle location assistance, remote door unlocks, remote
lights and horn (to locate a vehicle in a crowded parking lot or garage) and customer
care issues. The OnStar subscriber's TTY will transmit text directly to a live
OnStar advisor who is trained in the use of TTY devices and available 24 hours
a day, 7 days a week. Customer care issues will be handled from 6 a.m.-1 a.m.
EDT. Industry-exclusive
Sit-N-Lift Feature GM
is also strengthening and expanding its commitment to providing transportation
solutions for seniors, caregivers and people with disabilities. GM's industry-exclusive
Sit-N-Lift seat is being expanded beyond the Chevrolet Venture and Pontiac Montana
vehicle lines to include the new Chevrolet Uplander, Pontiac Montana SV6, Buick
Terraza and Saturn RELAY crossover sport vans. Sit-N-Lift
is a fully motorized, rotating lift-and-lower passenger seat that makes it easier
for seniors or people with disabilities to enter and exit the vehicle. GM is the
only automotive manufacturer in the U.S. to offer the power seat as a dealer-installed
option. The
GM Mobility Reimbursement Program will cover the original owner's removal and
reinstallation costs of transferring Sit-N-Lift from a 2004 Chevrolet Venture,
Pontiac Montana or Oldsmobile Silhouette into a new 2005 Chevrolet Uplander, Pontiac
Montana SV6, Buick Terraza or Saturn RELAY when the transfer is done by a General
Motor's franchised dealer. Introduced
in October 2003, Sit-N-Lift is now offered by GM dealerships located in nearly
all 50 states and Canada. For more information on Sit-N-Lift and GM Mobility,
call 800-323-9935, TTY Users 800-833-9935 or visit gmmobility.com. About
GM General
Motors Corp. (NYSE: GM), the world's largest vehicle manufacturer, employs about
325,000 people globally. Founded in 1908, GM has been the global automotive sales
leader since 1931. GM today has manufacturing operations in 32 countries and its
vehicles are sold in 192 countries. About
OnStar Available
on more than 50 General Motor's models and select models from six other auto manufacturers,
OnStar is the nation's leading provider of in-vehicle safety, security and information
services. OnStar is a wholly owned subsidiary of GM and currently serves 2.5 million
customers. For more information about OnStar, visit www.onstar.com. |